Please aim to arrive 10 to 15 minutes before your appointment time. We understand that plans don’t always go smoothly and traffic can be unpredictable, but please call us on 01563 537070 if you are running behind schedule.

You are more than welcome to bring along a supportive family member or friend, however, we ask that you limit your guests to 3 people unless otherwise arranged (e.g. bridesmaid fittings). There’s a lot of pressure being a bride, so we want you to feel as relaxed as possible during your fittings and for your experience with us to be a special part of your bridal journey.

Please allow a minimum of 2 to 3 fittings and a separate dress collection date.

Appointments should be booked 8-12 weeks prior to your wedding date however please allow more time if you are aware your dress will require large alterations. Final fittings should be scheduled 14-10 days before your wedding date.

Please remember to bring along the shoes and undergarments you plan on wearing on your big day to every appointment with us. This is to ensure your dress is altered to perfection with no unexpected surprises on your day!

Please do not apply fake tan prior to your appointments. We also kindly ask you not to wear makeup, however, we understand makeup trials can sometimes be booked for the same day as your dress fittings.

We have a strict ‘no photography’ policy in our fitting rooms. This is for the protection of our clients. If you would like to know more about our ‘no photography’ policy please discuss this with one of our bridal technicians during your visit.

No food or drinks are to be consumed inside the fitting rooms

Your dress collection should be arranged as close to your wedding date as possible. This is a unique service we provide, and we generally aim to book you in to collect your dress the day before your wedding to allow you to head straight to your wedding venue or the location where you’ll be getting ready ahead of the big day.

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